Frequently Asked Questions
Everything you need to know about your next pair of Australian boots.
What materials are used in Australian Boot footwear?
We use premium, ethically sourced full-grain leather and water-resistant suede, paired with durable TPU outsoles designed to withstand harsh environments while providing maximum comfort.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. Regional areas may require additional transit time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges for different sizes are free of charge, subject to stock availability.
How do I find my correct size?
Our boots follow standard AU/UK sizing. We recommend referring to our detailed size guide on each product page, which includes foot measurement instructions for the perfect fit.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days. Customs duties and taxes may apply depending on your country.
Are your boots covered by a warranty?
Every pair of Australian Boot footwear comes with a 6-month manufacturer's warranty covering defects in materials and craftsmanship.